Case Study: Forecast. Improving systems, developing staff & Going Global.

Forecast Global provides data solutions consulting services to organisations across Australia. With the help & support from Matt Trustrum & funding from the Entrepreneurs Program during lockdown, they discovered consistent and efficient processes to drive them forward.

Forecast Global straddles both a B2B and B2B business.

Their services enhance the operations of many organisations and their customers across a range of scenarios, for example:

• The development of a data hub for a retirement village operator to enhance the resident experience.

• The development of a strategic planning model for a university to justify new facilities on campus to improve the learning experience of students.

• The development of an energy optimisation tool for a mining company, to enable investment in renewable generation and the decarbonisation of energy.

The above are just a few examples of how Forecast Global helps organisations innovate, with a customer-first approach, continually creating bespoke solutions for their clients.

During lockdown, they made a commitment to embarking on an internally focused approach to deliver more to their clients. They knew their processes need work but were lost at where to start. With the help of their Entrepreneurs’ Programme growth facilitator, Matt Trustrum, they have been able to improve their internal systems, develop team members, and enhance marketing and sales process. They have also been able to add a new location on the Gold Coast and employ two more full-time staff members.

Global connections

With the support of the program and Matt, Forecast Global applied and was accepted into the NSW Going Global program which has opened connections to Singapore for future growth. They have also been connected to a partner, who is now providing HR support and development.

Forecast looks bright

Forecast Global refined the service offering and added cloud engineering capability to create a comprehensive data solution offer. By getting their service and processes right, they have managed to grow through new opportunities and expand on their potential.

“Our involvement in the program has been instrumental in the development of the business to set us up for the future.” - Greg Norman, Founder.